Case Studies


E.J. Pope Streamlines their Tobacco Promotions with Petrosoft’s Certified Altria API Integration

E.J. Pope & Son company operates several divisions, including a chain of 39 stores branded Handy Mart. Before leveraging the Altria API integration, the company would manually enter all the promotions into a spreadsheet. Cory Robinson, Director of Marketing, notes that it is critical not to make any errors on tobacco pricing, resulting in lost rebates. With the Altria API and Petrosoft’s platform, they hoped to reduce the possibility of entry errors while becoming operationally more efficient.

Goals: Reduce entry errors on tobacco pricing, resulting in lost rebates.

Solutions: Integrate CStoreOffice Back-Office Software with Altria API solution for Tobacco Promotions & Pricing.


Marine Oil Company, Inc. Warsaw, NC

When Melissa Albert, General Manager of Marine Oil Company, Inc., began searching for new back-office software for Marine Oil’s three convenience stores, she wanted to find a solution that would transition the c-stores into the 21st century. Albert said when she first started working for Marine Oil, processes across the stores were manual, including using two-part carbon paper. Very few improvements had been made to automate manual processes when she started searching for back-office software in 2020.

Goal: Find Efficient Back-office Software to Replace Manual Processes

Key Solution Benefit: Automate Back-office Operations


ESSO Berthiaume Service Center

When Linda Berthiaume, Owner of Berthiaume Service Center, began searching for new back-office software for her convenience store and gas station, she wanted to monitor her operations even when she was not in her store, correctly track her inventory, and also find a way to track total liters of fuel she sold every day.

Goal: Find Efficient Back-office Software at a Reasonable Price

Key Solution Benefit: Check Operations from Anywhere



Petrosoft’s Solution Helps Business Growth Reach 30% YOY

After installing Petrosoft’s QwickServe, Duck Thru Food Stores saw an impressive profit increase of 15% over all their locations.

More results:

  • 20 % GROWTH Duck Thru has seen a 20% growth in their foodservice category since adding Petrosoft’s QwickServe solution
  • 30% GROWTH YOY As new locations are added to the fleet, they have seen on average a 27 – 32% year-over-year growth in made-to-order foodservice sales
  • $2 INCREASE IN ORDERS – The average ticket has increased on average by $2 with the help of automated upsell/addon options within the menus
  • FULL-TIME EMPLOYEE – They are now able to have a fulltime resource work on growth and planning new locations vs. working on PLU’s and company wide inconsistencies from the old process.

Saneholtz-McKarns, Inc.

Saneholtz-McKarns, Inc. of Montpelier, Ohio is a petroleum marketer and convenience store operator serving northwestern Ohio and southern Michigan. The company owns and operates 16 retail locations. Jeff Erb, General Manager, wanted to streamline and automate his store operations, but his past experience with back-office systems made him very cautious about selecting a vendor.

Number of Locations: 16

Goal: Streamline and Automate Store Operations

Key Solution Benefit: User-Friendliness

Waseem Petroleum

When Ejaz Rahim, Director of Operations at Waseem Petroleum, began to search for a new technology solution he knew the key to achieving his business goals included a flexible solution. The company’s business is diverse. Waseem Petroleum owns and operates convenience stores, a number of gas stations and it also has a co-branding relationship with 7-Eleven in its North Jersey region.

Number of Locations: 70

Goal: Automate Data Collection

Key Solution Benefit: Flexibility


Handy Mart Stores

Handy Mart Stores operates 43 convenience stores in Eastern North Carolina, where they truly are “the local store” for much of the State. A division of large petroleum marketer E. J. Pope and Son, Inc., the company made a strategic move to expand their retail technology infrastructure in 2009 and 2010.

Number of Locations: 43

Goal: Optimized inventory cuts costs and raises profits

Key Solution Benefit: Item-level inventory


LPT Retail Management Services, LLC

Headquartered in Temple, Texas, LPT Retail Management Services, LLC offers an alternative retail management service to its clients. The company manages convenience stores, car washes, truck stops, and quick service restaurants (QSR) for financial institutions, oil companies, local & national wholesalers, and receiverships LPT President Kevin Gandy knows the ability to react swiftly is a key advantage for his business.

Goal: Flexible and fast deployment

Key Solution Benefit: Web-based system


Speedway Convenience Store

Jason Hoxie is the operations manager at Speedway Convenience Store in Hogansburg, NY. Hoxie is well aware of the many challenges single store operators face and the difficulty of finding resources that that are realistically priced for a small business like his.

Goal: Cost effective solution

Key Solution Benefit: Web-based system


Fueling safer, more efficient petroleum retail operations with the Internet of Things

Gas stations are getting smarter—and Petrosoft is helping fuel this transformation. The company is harnessing Internet of Things (IoT) technology and embedded IBM® Informix® databases to give clients ultra-fast, up-to-date insight into all aspects of their fuel and retail operations, helping to boost safety, efficiency and profitability.