Customer Training

Petrosoft offers a variety of training options to help our customers better understand our products. We offer these trainings at no cost to you, and through a variety of learning methods to ensure you’re able to get the most out of everything from CStoreOffice, to SmartPOS, to Retail360. 

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To join the training:
  • Open a Google Chrome browser.
  • Click this link
  • Select your connection option and click the Save and continue button.
  • Live Training Schedule
    Live Training Schedule

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Petrosoft University

In the Petrosoft University portal, you’re able to access start-up guides, information about new releases, a video library and more! Have a question about one of your products? Search in Petrosoft University to find the answers you’re looking for.  In Petrosoft University, you’re able to browse articles by product, view the most helpful articles as ranked by other Petrosoft customers, and search for specific questions.  

Petrosoft Training Center

To train yourself and your employees on everything from CStoreOffice to Retail360, visit the Petrosoft Training Center. We’ve compiled easy-to-follow trainings, complete with assessments to test what you learned. Offered in both video and text format, our training makes it easy to understand the innerworkings of your software and hardware products. They’re self-guided, making it easy for new employees to learn, too.  

Live monthly trainings

In addition to the self-guided training, Petrosoft is proud to offer live, virtual training on various CStoreOffice functions, conducted by our personnel from our home office in Pittsburgh, PA. The topics cover: 
  • Price book administration
  • Fuel
  • Invoices
  • Cash reconciliation and inventory
  • Lottery
  • And more!
To attend one of these training sessions, simply check the training schedule and join the link for the training you wish you to attend. Please note that all training sessions take place in Easten Time and schedules may be subject to change.   In addition to the free training options, Petrosoft is now proud to offer bespoke business services to help optimize your products for your business. For PRICE, our business experts will help you not only understand how to navigate your Petrosoft products, but how to make them work best for your individual business. These services can help you increase your store revenue, decrease inventory losses, streamline business operations, and more. If you are interested in Petrosoft business services, click here.  Have questions about the various training options? Give us a call at 412-306-0640 and we’d be happy to help.  

Telephone

You can contact technical support via the telephone by dialing 412-306-0640, or 1-412-306-0640 for international callers.

Live Chat

Contact our support agents via Live Chat.

Online

Submit your support ticket via  Petrosoft Customer Portal. Or check our Support & Learning Center.